Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

82% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (291) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2652 reviews)); "Employees have autonomy to achieve in a results driven culture and great flexibility provided to staff in my area;" ((in 1638 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1556 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1007 reviews)); "Pay was good and laid back work" ((in 778 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 487 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 435 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 210 reviews)); "Limited growth opportunities and learning" ((in 121 reviews)); "Managers are not impartial, often unprofessional and favoritism is common issue." ((in 82 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Frankfurt am Main , Berlin , Hamburg , München , Börde-Hakel

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American Express

American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

May 4, 2010

One of the great companies in the world to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Focus on the shareholder, customer and employee are all emphasized. Very smart and capable workforce, from top to bottom, and everyone is focused on respect for coworkers. Employee development has suffered from less funding, but not from lowered focus or attention. Strong focus on the customer has provided a superior business model that has proven itself in these difficult economic times -- provides the security of having a positive future!

Cons

Not immune to the pressure on financial services companies.

3.0

Mar 16, 2010

a

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

american express has a great corporate culture

Cons

compensation could be a little better

3.0

Mar 9, 2010

1

Analyst

Recommend

CEO approval

Business Outlook

Pros

The Vacation Time is nice

Cons

They hire within and some employees are under skilled

Viewing 18592 - 18594 of 18,648 Reviews

Jobs at American Express

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Senior Manager Risk Management (m/f/d), 12 months contract, Frankfurt am Main

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Credit CBO Analyst (m/w/d) Call Center (Vollzeit- und Teilzeitoptionen sind möglich), Frankfurt am Main

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Werkstudent (m/w/d) im Member Growth & Engagement (befristet auf 12 Monate mit Verlängerungsabsicht), Frankfurt am Main

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