American Express reviews

4.1

82% would recommend to a friend

(18,669 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 4, 2009

Finance Manager in American Express

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it has many offices around the globe

Cons

low compensation and poor recognition

3.0
Feb 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Strong global brand and opportunities to move to different internationl locations if you are inclined to do so. Good work life balance and stable work for a few years with a brand that looks great on the resume

Cons

Large cumbersome matrix structure. Extermely slow and frustrating decision making process but leadership seems to be content with things as they are. If this continues, they do risk been overtaken by the competion which is already making inroads into the 'upper' end of the credit card business. Compensation not on par with the industry or fairly based on performance - though it is said to be.

2.0
Feb 2, 2009

Fortune 500???

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The fact that you are working with everyone around the globe, the back office is in one country,the cashier in another,the dispute team etc, the community is so diversified but we all work together for one goal.

Cons

People do not see eye to eye especially leaders whom think that experience means everything and there is just no opportunity for a feedback to the management at all.But the management is always quick to find faults on employees.

Viewing 18517 - 18519 of 18,669 Reviews

Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.