American Express reviews

4.1

82% would recommend to a friend

(18,642 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,642 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Monthly bonus, lot of afterhours events and travel benefits to increase your knowledge. Competitive and high pressure department. Good management, I felt very supported.

Cons

Schedule is based on performance and sometimes is not easy to get holidays, unless you ask months in advance.

3.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility in most areas. Great health and child care benefits

Cons

Growth is based on networking. Sometimes leaders push to promote their friends and family even though they add the job req on paper. You will interview for a job and hear from others who will be chosen and that actually happens. Pay is low compared to other companies. Job security is minimal. You are unable to plan long life events like buying a home or cat

Viewing 16 - 18 of 18,642 Reviews

Glassdoor has 22,000 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.