American Express reviews

- Nepotism is HUGE! There was a huge reorganization in 2016. In 2017, the diversity in the mid-manager level of Risk department had significantly decrease as I observed. The upper executives promoted/hired his/her homies. Competency is not as important. The reorg was supposed to trim fat. However, AMEX became more bureaucratic with more redundant and incompetent mid-managers . As a result, smart talents were treated unfairly and there was a talents exodus in 2017 to 2018. - I still remember 2 years ago when my boss saw beef in my lunch box she would give me a stupid look, and sometimes gave me some hard time to humiliate me. THIS IS the U.S.. I am not up for whatsoever religious reasons and I LOVE BEEF. I didn't bother to report to the HR back then because I know the AMEX bureaucracy doesn't care. Plus I got a great opportunity that pays way better elsewhere, so I wasted no time at AMEX.

Fine place to settle if you don't care about mobility and want to play the game, not the place to be yourself and expect your merit to be rewarded. The most political and beauracratic place I've ever worked in; you're promoted not based on merit, but who you know and sucking up, yet leadership will not hesitate to tell you the many ways you can improve. Too much focus on feedback doesn't leave room to do actual work. Pay isn't even close to competitive. 1% raise year-over-year is not even on par with inflation. Culture is masked niceness with secret back-stabbing and politics constantly. Work can be very duplicative and documentation for the sake of documentation.