American Express reviews

4.1

82% would recommend to a friend

(18,648 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,648 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic pay, benefits, work culture, flexibility. Best company that I've worked for in my 14 years of working experience.

Cons

Hard to grow if you're in Specialist roles vs Operations. Amex is going through a lot of changes right now (2026), so policies and ways of working are getting tighter and tighter. You can't be as "creative" as you once could.

Viewing 40 - 42 of 18,648 Reviews

Glassdoor has 22,006 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.