American Express reviews

4.1

82% would recommend to a friend

(18,646 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,646 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive leadership - Collaborative teammates - Internal mobility across different departments is encouraged

Cons

- There can be a lot of red tape, as is the case with any large firm - Role scope expansion is common across teams

Viewing 31 - 33 of 18,646 Reviews

Glassdoor has 22,004 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.