Amazon reviews

3.5

60% would recommend to a friend

(209,109 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Aug 19, 2008
Recommend
CEO approval
Business Outlook

Pros

1. Challenging problems (depending on which part you work on) 2. Fun environment 3. A lot of "not invented here" -- if you can play it right, you can build quite an engineering portfolio for yourself 4. If you are an adrenaline junkie -- you will enjoy the rush of having to fix a broken website in real-time. 5. Management seems to recognize some failures and is remedying them, slowly but surely.

Cons

1. Boring work (if you don't work in a good group) 2. Too much decentralization -- lots of inter-group bickering that wouldn't happen at other shops 3. Too much "not invented here"

3.0
Aug 17, 2008
Recommend
CEO approval
Business Outlook

Pros

The opportunity to work on projects that have great impact both internally and externally. Ability to move around the business and not get pigeonholed into a particular function/job. Should be a more formal process... People think you work at a great company and are very impressed when you tell them you work at Amazon...that is unless they know better. (i.e. ex-Amazonian or know someone at Amazon)

Cons

Lack of work/life balance. Burnout is the order of the day here. You are considered a slacker or not committed, if you work 40 hours on a regular basis. The benefits are average. They are not comparable to Microsoft's coverage. The compensation and stock grants could also use a boost. Heavy reliance on the stock grants in lieu of salaries. This weighs heavily on their retention problem. People are leaving left and right. They bail as soon as their stock vests, if not sooner. Their selection and development of the management team is a bit scary. Some people should not be managers. What criteria is used to promote people into a manager role?...Communication across the company sucks...little documentation, lack of formal processes, training etc. Too much focus on metrics and goals in each siloed department. Groups that work closely together are at odds with each other because their metrics and goals conflict with each other.

4.0
Aug 16, 2008
Recommend
CEO approval
Business Outlook

Pros

High quality and dedication of employees. Interesting and challenging technical problems: scale AND (application) complexity. Cooperative working environment; not excessively political. Amazon still has a lot of new things left to do. Frugailty is taken seriously: the work's the thing. Totally. Seattle is a great place to live.

Cons

Difficulty being able to leap-frog the state of the art. On-call can be very draining. Compensation is only average (but at least it seems to be average). Benefits aren't stellar. "It's still day one" gets tiresome. Frugality is taken pretty seriously: no frills (i.e. no free anything). Hard to publish or get permission to talk about work outside the company.

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