Amazon reviews

3.5

60% would recommend to a friend

(209,211 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Jul 27, 2009

Horrible Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company, maybe a good place to start a career if you don't plan to stay too long.

Cons

Horrible experience. Nepitism, favoritism, lying, distrust, forcing out one employee after another. Seriously, I have never seen anything like it. Easily the worst employee experience of my career. Every three to six months management seems to pick a certain percentage of employees and force them out. These are quality, hard working, dedicated employees. Your manager will take credit for all that works well and zero responsiblity. Also will not support employees. Culture runs contrary to all modern management. Each quarterly meeting they have all of the new employees stand up, and 40% of the room stands. I thought it was impressive as it showed growth, but I suspect it is mostly turnover. Very very sad.

4.0
Jul 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon is a very decentralized company and silo'd company, so many areas are great for developers and managers to work in. In these good areas, devs get: * A lot of freedom to do the right thing * Great support from upper management * The ability to experiment with new and interesting technologies * A strong commitment to building tools and infrastructure to make life easier for devs As a manager, if you're in these shiny areas, you own your project, soup-to-nuts. You will work *with* program managers and product managers, not for them. It isn't an easy environment to manage in: you're generally expected to do a lot of things that other companies use TPMs for, but I personally find the challenge very rewarding.

Cons

Amazon is a very decentralized company and silo'd company, so many areas are essentially rat holes that developers can easily get lost in. Most of the negative reviews are probably from those areas, and they are every bit as bad as you might imagine. Rather than repeat the bad, I would encourage anyone looking seriously at Amazon to ask a few things of the developers (not the hiring manager) that they talk to: how often are you on call? How often do you get paged? What kind of schedule does this position require (45 hour weeks? 60+ hour weeks?)? When was the last time you worked a weekend when you weren't on call? How much legacy/technical debt is the team responsible for? And probably the most important question of all you have to ask yourself: is this team solving problems that are interesting to me? The teams that aren't are teams you will never be happy at, no matter what the rest of the environment is like. The final tidbit that does somewhat makeup for some of the less "optimal" teams: Amazon has a policy where anyone can change positions after they've been in their current position for a year (provided you don't get a negative review). So even if you don't like where you're at, you can always move, which is great if you don't want to lose your vesting stock grants.

5.0
Jul 20, 2009

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazon.com is a great place to be a software developer. You work with some of the smartest minds in the industry, you work on challenging problems, and your code will be periodically exposed to customers. The internally developed tools at Amazon.com make this an even greater pleasure. Furthermore, the compensation is good, the benefits are good, you can work from home at reasonable intervals, and hours are flexible (in that you can basically work whenever you want, within reason.)

Cons

You will be on-call one week out of ever 6-9 weeks. During this time, it may or may not be possible for you to be paged at night (depending on your team.) Also, the emphasis on "frugality" can get annoying.

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