Amazon reviews

3.5

60% would recommend to a friend

(209,259 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
5.0
Apr 13, 2010

Amazon rules

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Super engineering talent, combined with visionary leadership and a customer focused, highly visible workplace make Amazon one of the best places to work.

Cons

Hard work, sometimes after hours

3.0
Apr 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Great pay and stocks Relaxed dress code Opportunity to work with some of the most talented, intelligent and creative minds The American dream of advancing up the chain exists here, if you have smarts and drive There are some great managers here (but also some completely awful ones)

Cons

Upper management is to be obeyed under all circumstances, which can sometimes mean that a project must switch gears or be held up waiting for senior management approval. Company has gotten so big that bureaucracy rules the day - getting resources from other teams or getting sign-off requires filling out forms, attending meetings to beg for things to get done, all while your own project must be done at breakneck speed. Topgrading philosophy means that bottom 10% of employees are automatically "managed out" of the company with no exceptions. This can sometimes mean that employees that we would hire according to the hiring bar must be fired. This also breeds a culture of fear, and doesn't inspire great work performance, but instead preening in front of managers to get good marks while throwing others under the bus.

4.0
Apr 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Amazingly smart (and I mean really smart and CAPABLE) collegues here. Pace is superfast and everyone are committed to a common goal: customer experience. Razor sharp focus means lazy, useless people usually can't hide and are fast fired compared to other places. Great place to learn and pick up new work responsibilities - because there are so much growth it means if you are capable, they are more than happy to throw more work at you (but dont expect to be paid for it). I still occassionally miss the constant high quality/caliber of smart + capable + dedicated people that are everywhere at this company - it is really rare elsewhere. I compare Amazon to the Bains/BCGs/McKinseys of the hightech work enviorment.

Cons

1) Mgmt need to be better trained. Many people mgrs do not know how to lead. I highlight "LEAD" instead of "manage". Your experience as an employee here is dictated 100% by your mgr here, and if you are dealt a bad one, you're screwed as the company is too fast to notice what is going on with bad mgrs focused on only results and not developing their people. HR is in general useless and will not step in to help employees on these concerns. 2) Benefits are close to none. The company will make you feel you are a worthless piece of garbage via its self-critical culture (they take it too far), but somehow still give you a lot of stocks so your total compensation is still great. But you feel like a slave for our customers and newbies get burnt out by this. I got used to this as time went on but it requires a strong personality. 3) Intl divisions - especially Asia subs, are completely randomized and chaotic either in business direction or in mgmt capabilities as leaders - dont just focus on growth and make sure you have the right employee dev resources put in place and empower your HR people to actually do something.

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Glassdoor has 250,644 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.