Amazon reviews

3.5

60% would recommend to a friend

(209,437 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Teams tend to be very small and they work fairly independently from each other, which helps keep things moving along quickly. Teams also own their business, which means individual members can have a large impact on what the team produces and how their business grows. Most of the people you work with are very smart and produce quality work. Amazon's business and scale provides has a huge variety of problems to solve (it ranges from building cool web applications, to optimizing order fulfillment and shipping, to personalization, to web services). If you are unhappy with your current team, odds are there is a team elsewhere in the company doing something you find interesting. Internal transfers are fairly easy and happen all the time.

Cons

The model of having many small independent teams has several downsides: - There is often duplication of effort because you can't convince a team you depend on to prioritize work you need, so you might end up doing it yourself. - Most teams do not have dedicated a support or operations team. This means SDEs are responsible for deployments, operational issues, selecting hardware, etc. Most SDEs are part of an on-call rotation.. when they are on-call they have to carry a pager and need to be able to respond to pages within 15min. The frequency and intensity of oncall varies greatly by team. - There is a huge variance in quality of life depending on what team you're on. If you work on a team that has a heavy ops burden or owns a lot of bad legacy code, you will probably hate it. In terms of culture, Amazon is a very frugal company. No extravagant benefits, fairly cheap office equipment, etc.

4.0
Apr 4, 2017

Amazon sort center employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid holidays, UPT, free vision and dental

Cons

Very hot in the summer. I don't think the AC turns on until 80

3.0
Mar 20, 2017

AWS - Fast and Furious

Recommend
CEO approval
Business Outlook

Pros

Smart, driven people. Lots of code to write, many problems to be solved. Code quality is *generally* OK, but varies wildly throughout teams and projects. Little bureaucracy

Cons

High operational load, which is effectively suffered silently by the SDEs. On-call for engineers is a perfect representation of this; the complex web of interacting services are constantly changing, and having engineers on call 24/7, 365 is how Amazon handles this issue. This varies by team, of course, but it is not at all uncommon to get woken up in the middle of the night to fix a problem, be up for a few hours, and then put in 8-10 hours the next day. Amazonians, being generally hardworking and dedicated overachievers, tend to accept this operations load during their core hours and do project work and programming in the evenings or on weekends, in order to make progress and actually get things done. Management doesn't outwardly show that they recognize this at all, and schedule projects and deadlines accordingly, assuming that an 80 hour week is a sustainable pace for their teams to be working at. Because of all of this, working at Amazon is essentially 25% amazing (rewarding, sane project work), and 75% firefighting. And while politics can be avoided somewhat, there's a marked Machiavellian feeling in the air.

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