Amazon reviews

3.5

60% would recommend to a friend

(209,262 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Jun 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Reputation as "cool" employer Associate discount

Cons

Long hours Extremely unhealthy culure - a tremendous amount of backstabbing and finger pointing. Everyone seems so afraid to make a mistake that blame is shifted continuously. Very high management turnover

1.0
Jun 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Working with smart people, emergiing technologies, challenging work

Cons

Misguided management makes daily existence miserable, brown-nosing rewarded over actual work, liars profit from the spoken word more than the done deed.

1.0
Jun 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Lot's of bright people work here, and you will most likely be paid well. There are a lot of interesting problems to work on at a scale few companies can offer. Probably a very good, tough environment for a smart kid right out of school with no significant other or kids - or hobbies or any life outside of work.

Cons

Unfortunately, even though I was paid more than what my position usually commands (a red flag right there I should have noticed), it just wasn't worth it. There are a *lot* of reasons I'd recommend not working here; but the two that stand out are the culture and the hours. You will work a lot of hours in whatever dept. you're in, almost without exception. But the real overriding factor in everything that makes it such a horrible place to work - the one that all the other issues grow from - is its culture. Here's the long and short of it: front-line and middle managers here are really the 'bottom of the barrel' types. No self-respecting manager would try to manage any team in this environment (unless they didn't know anything about it when they were hired - ahem!), and that's because of one corporate-mandated policy that destroys any possibility of teamwork: Top Grading. Let me explain... Top Grading sounds like a good idea when you only look at the 'top' part. What that means is the top 10% of performers on each team get the bulk (or all) of the raises for that team that year. This happens every year (depending on your dept., anywhere from Feb.-May), and is something so pervasive in the company that you really do risk your job if you try to stand up against it (pretty much Bezos's idea - so if your chain answers up to a Sr. VP that answers to him, it's gonna happen). But why stand against it? Well, let's say you have a great team, and everyone's pulling their weight. The problem with this policy is, it also includes what some have called Bottom Grading - appropriately named, as it spells out the rest of the truth of the happily named Top Grading. The full truth is, you have to get rid of the bottom 10% of your team every year - period, end of story, no arguments. Basically, Amazon's 'high bar' with 'bar raisers' in interview loops comes down to little more than an inflexible ideology. So just try and make a team in that kind of environment! Even just trying to be part of one is horrific; after all, you could be next. It's either you or someone else on your team - probably a couple or more. And this includes managers and directors. I'm betting you can guess the result: a highly politicized environment, where everyone's going for the immediate win and doing their best to suck up to their boss at every moment, as once you're clued in, you realize your manager's or director's hands are tied. You walk on glass, and try not to *ever* cross them or give them a reason to put your name in the bottom 10%. So that's it, in a nutshell - ideology 'tinkled down' from above loses to allowing managers to manage their own teams independently. Which pretty much explains why no competent managers would stay there, and why I left. And also why their attrition rate is horrible - 10% must go, combined with no healthy team dynamics whatsoever. It's just a real disaster over there.

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