Amazon reviews

3.5

60% would recommend to a friend

(209,319 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,319 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Jan 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Pay is above average. There are more good people at Amazon than what I'm reading here. Fairly autonomous environment. Good benefits.

Cons

Once again, so many to list. But basically this place is the very definition of cogs in a machine. As someone who works on the floor whether you receive, stock, pick, ship, etc the only thing that matter are your numbers. NUMBERS NUMBERS NUMBERS. That is the most often emphasized theme there. It is their mantra for goodness sake. Low end employees while I worked there weren't really mistreated but largely ignored unless you had a problem. I think Amazon is really working on improving the workplace atmosphere. Because Whitestown was not nearly as bad as others are describing. But people randomly walk around and check in with you on your numbers and if they aren't up to par you will be gently encouraged for a limited time until you are basically fired but complimented for your contribution. The pace there is outrageous. There are some positions where some people can simply just not keep up. So if you work there you can make it work but be careful to choose the right position for you. I found that our direct management was actually pretty decent. They would encourage you to come with them for issues but the problem is they would just repeatedly fix issues and not fix the root cause. And by extension creating more down time and frustration for the employee who's numbers are dropping while they fix their scanner or some other repetitive issue. Whenever you address an issue that clearly exists that needs remedied on a larger scale to prevent other future issues middle management shrugs their shoulders and just says oh well. And I have a distinct feeling that upper management probably doesn't care what the underlings say. I find this indifference and ignorance odd since the whole company's mission statement is based on efficiency. There definitely are some bad managers who just need a whip and they'd crack it. Although surprisingly I would say that was the exception more than the rule at this particular facility. Be that as it may just more transparency and more respect for people who are obviously smarter than the rest of the work force would be nice. There are plenty of people who are happy to just work their butts off and go unnoticed but if your someone who can figure out things on a larger scale and structure and see the inefficiencies or issues you will be very frustrated not only by realizing these things, but peoples indifference to their existence. Then of course finally, work/life balance. I won't go on about it. But it is literally once of the worst place to work in regards to that. You may be a worthless drone to them but dangit you're THEIR worthless drone. But most people go in expecting that as well. So just be prepared.

4.0
Jan 25, 2011

Fast paced with lots to learn

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Everyday there is a new challenge, keeps you busy - Good overall compensation

Cons

- Lot of stress and low work/life balance - Appreciation and recognition from management is limited.

2.0
Jan 25, 2011

Best interests lost in office politics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexi-timings Decent technology Not too many processes

Cons

Lot of office politics All decisions made in US

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