Amazon reviews

3.5

60% would recommend to a friend

(209,563 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,563 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

210K reviews
5.0
Jun 25, 2012
Recommend
CEO approval
Business Outlook

Pros

- When they say customer centric they mean it. Most companies talk about the customer, but in the end its about how much you can make out of them. Amazon is a business but it believes so much in passing the savings to the customer. Every single senior leader cares deeply about any customer impacting issue. Its inspiring. - The best shine and get rewarded. You perform, you'll get attention, compensation, opportunities, you name it. They reward people who over-achieve. - Little politics. For a company this size, I'm amazed at how much a team environment it is. I would have expected different from a large corporate American company. Its not like that and you actually have to talk to your issues in front of your SVP. - Amazing people. Amazon is doing some ground-breaking stuff so naturally they have a lot of amazing people, but not just technically gifted. At Amazon, the soft skills are just as important as tech. So you get to work with people who you admire and look forward to working with every day. Its a team - Technology. Amazon is leading the way in Cloud-computing and across the rest of the company there are other really cool things happening. They have the scale only a handful of companies do. Its stuff you just don't get to see in other companies - Challenge. I doubt there is a company doing anything like Amazon is doing at the pace and scale they have. Every single day I get challenged. Its pretty amazing to go to a job every day thats not only interesting but helps continually grow you

Cons

- Lean Organizations. Amazon are hiring a LOT, at the same time it never seems to be enough, so there is a lot of work to do. Its not a 9-5. That said, if you are good it should not be 10 hour days or anything:) - Frugality. While I love Amazon for passing so much savings to the customer, they need to get better at providing some more for their employees. Not talking Google but there is a better middle ground

4.0
Jun 24, 2012
Recommend
CEO approval
Business Outlook

Pros

great environment, towards coworkers, nice people, nice leadership team. They help you, they give you food sometimes and have nice parties when available. They have great company benefits.Very flexible when it comes to asking for leave of absence and stuff like that. They try to get out off the phones as many times as needed to avoid too much stress.

Cons

Too many calls, very hard to accomplish goals and mainly get promoted or get bonuses. High rotation, people leave like on a daily basis from all accounts. Too much pressure towards metrics to the point where your job is at risk. Very bad policies in regards to what behaviors are tolerated from customers over the phone so pretty much you have to deal with irate/ rude people all the time and still treat them nicely even if they don't deserve it.

Viewing 208558 - 208560 of 209,563 Reviews

Glassdoor has 251,023 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.