Amazon reviews

3.5

60% would recommend to a friend

(209,594 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

210K reviews
1.0
Jul 29, 2012

Worst place I've worked

Recommend
CEO approval
Business Outlook

Pros

- Above average compensation packages if you negotiate for it - There are some interesting and unique initiatives to get involved with. - Some people are fun & nice to work with.

Cons

- Political and unethical leadership. There are fifedoms that go unchallenged. - Poor people management & lack of quality leadership. It is not uncommon for employees with little aptitude or relevant experience to be promoted based on politics. They often make poor managers and contribute to negative employee morale. I've seen wonderful & talented employees ignored in favour of less competent counterparts, due to nonsensical personal politics wielded by snr management. Without exception, they all have walked away & into much better jobs. Amazon find it hard to keep talent, & when they get talent they dont seem to know how to leverage it. - The Amazon value of "frugality" is in theory a good one, however the way in which it's leveraged within the organisation, leaves many employees feeling used and abused. The constant pinching over basic expenses, door desks, computer equipment etc results in employees feeling demotivated and uninvested in the company. - Type A micromanagement. Everything from MBA managers telling you how to write an email or telling you how to do the job you've been doing for the last 15 years - a job in they haven't done. There is a pervasive sense from snr management, that they are 'superior beings' and this grates, particularly if you find them to be ineffective. There can be lots of focus on face time & clock watching. I was based in HQ (not in a distribution centre) but it felt like I was working a shift job where I had to punch in & punch out. If I was 15 mins late they would want me to stay 15 mins more at the end of the day. - Incredibly high employee churn. This is for a multitude of reasons: lack of work life balance; Type A culture of micromanagement; 'frugality' & poor people management in which unethical politics pervades. The company bleeds talent constantly, but there doesn't appear to be an interest in addressing the issue of churn - in my team, snr management stopped telling the team when a coworker had resigned, because to do so would possibly mean having to address the underlying & aforementioned issues of why employees leave.

4.0
Jul 29, 2012
Recommend
CEO approval
Business Outlook

Pros

- A very good Learning Experience - Very good culture in terms of software organization. - Great hiring strategies and hiring culture, with its unique bar raising program it excels at hiring the best with minimum hassle. - You get a chance to work on very high visibility projects every once in a while. - Easy access to cloud technologies like S3 EC2 etc. - If you are a code explorer then the best place to be. - Foreign trips are frequent depending on what team and project you work on. - You get to learn the business point of view on everything. Hence helps in making future decisions - Very Good Package - Interaction with some very good people of the industry, may it be business or software. - Switch between managerial and software can be made easily within the system. - flexible timings. - Frugality & Customer obsession are two of the main things that has kept Amazon on the #1 position of eCommerce. You can be a part of this big change. - There are Principles on which everyone is evaluated. These principles are the core to Amazon and it is because of them amazon has scored a lot.

Cons

- Employee is not an asset to the system. They are expendable "things". - Operational tasks take most of your time. The number of hours working on software development is always lesser then hours taken by operational tasks - Hassle free software development environment is something that will always be lacking in amazon work env - You will never be able to work on any individual project. Even the open source code push is restricted under company's policy. - Frugality most of the times is too extreme. You will frequently find people crossing the bar and entering the greedy side under the name of frugality. - Everything happens by raising tickets. Even when you want to get a water bottle you need to raise a ticket or get approvals by your manager. - Interaction between different teams and there members are always on the software front which might bother in case you come from a very open culture. - Upper management is not very keen on individual development, there main aim is to get the task completed whatever it takes. - The promotion cycle is informally based on number of years of service and not on the work that you did in any year. - Compensations might not be satisfying in the future stage. - Nepotism and bureaucracy can be found but not prominently

2.0
Jul 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Never bored, lots to do.

Cons

I had a bad experience, perhaps I was unlucky. I think most stay due to visa restrictions.

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