Amazon reviews

3.5

60% would recommend to a friend

(209,621 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

210K reviews
3.0
Aug 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Rock solid core business. Exceptional growth and cool projects all around. Good middle management and excellent Senior/Top management. Smart SDEs all around.

Cons

Oncall system. SDEs are asked to carry on the pager in an oncall rotation. Depending on the team your are can be OK or truly a nightmare. Nightly call if you work with an Indian team and live in Seattle. Scrum is heavily adopted and keep the peace very very high and intense. Happens that the projects are more workarounds than real fully designed solutions as there is no time to focus on the solution. Scrum makes the due date your enemy.

4.0
Aug 30, 2012

It's Amazon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits at Amazon are fabulous: Great health insurance almost completely paid for by the company, stock, 401K, monthly bonuses based on building success. Amazon is never boring for those in a role above that of Warehouse Associate or in a support role. Things are always changing to meet the needs of the customer and it is always challenging.

Cons

Amazon is experiencing phenomenal growth, still, while other companies may or may not be finally bouncing back in this economy. One of the problems they face, however, is that they have not paid enough attention to succession planning in the company. Amazon is crying for people to fill managerial and leadership roles because they haven't been raising up leaders from the warehouse level upward. The only thought to succession has been from an Area Manager or Ops Manager level upward.

4.0
Aug 29, 2012

Great experience in Ops

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Career Development - Amazon has a create performance management process and toolset compared to other small, medium, and large companies I've worked for. Goals & competencies to be evaluated against, and a discipline of regular 1:1's really helped. Focus on Operations - Amazon understands that poor availability is as important to the bottom line as new features. The People - the people are smart, from recruiting to development to infrastructure. They believe in the vision of the company and in the products, and they produce high-quality work because of that.

Cons

Work/life balance - It was always difficult to manage the balance between work and home life due to the sheer amount of work involved in creating and supporting the wide array of products and services Amazon provides. Valuing non-technical people - I was a technical manager with a non-technical background. While Amazon believes in the importance of focusing on people management, I was also expected to excel at being an engineer. Very difficult to keep a pulse on technology while try to take care of your directs.

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Glassdoor has 251,105 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.