Engaged Employer
65% would recommend to a friend
Tim Casey
69% approve of CEO
51% positive business outlook
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Ratings trend for the last 6 months (199 reviews)
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Users say... "Most of the people hired are good people and good to work with." "Work from home, good coworkers" "Flexible hours thats about it" "Excellent training, Good about helping each other" "Good benefits and no weekends"
Users say... "Poor management and they are only worried about them." "professionalism, loud, no drug testing, favoritism, seating arrangements and team changes without notice, supervisor who is controlling about the call flow, disrespectful in addressing agents, and interrupted calls to give coachings and hold accountability, harrassing behavior by following lunches and breaks making comments about getting talked about, hr and floor manager take devalue opinions, creativity, change, lack empathy, allows the abuse to continue." "You may keep a supervisor for maybe 6 months" "Severe lack of training and leaving you to “figure it out yourself” Difficult at time to reach supervisor when needed and left with situations not immediately able to be handled due to lack of supervisor availability." "Base pay is little less compare to inflation."