Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 270 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 154 reviews)); "good pay and bonus." ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 64 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 20 reviews)); "No career path to speak of" ((in 20 reviews)); "No career development." ((in 17 reviews)); "Political behavior and favoritism have become prevalent, with decisions influenced by personal biases rather than merit or fairness." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,912 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Jul 10, 2025

Good tech company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- High base salary comparing to other companies in Thailand - Encourage personal learning - Supportive community

Cons

- Career growth isn't that fast for try-hard person

3.0

Jul 10, 2025

Customer Service Specialist at Agoda

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

relocation package provided to Bangkok, internal transfer opportunity, good insurance, hybrid

Cons

micromanagement for this department, depends on team but overall it is still. Everything changed since the new CEO took over. Not better.

3.0

Jul 9, 2025

Agoda is okay place to work

Project manager

Recommend

CEO approval

Business Outlook

Pros

Some teams are good to work with.

Cons

Tech equipment is not good. Company is now less care about their employee.

Viewing 271 - 273 of 2,912 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Vereinigte Staaten von Amerika

$110K - $138K /yr

(Employer provided)

View job

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Agoda

Agoda reviews

Company ratings over time

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Reviews by job title

Good tech company

Customer Service Specialist at Agoda

Agoda is okay place to work

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