Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (184) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 192 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 150 reviews)); "good pay and bonus." ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "need to perform otherwise there is no career progression" ((in 23 reviews)); "No career opportunities for the future" ((in 22 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 21 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,912 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,912 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Aug 5, 2025

Good pay and culture, hard kpi

Partner executive

Recommend

CEO approval

Business Outlook

Pros

Good pay compare to competitors, very friendly and helpful colleagues and fun culture with many activities

Cons

Very high and strict kpi being monitored on daily, weekly and quarterly basis

5.0

Aug 3, 2025

Great place to work

Senior manager

Recommend

CEO approval

Business Outlook

Pros

- Great talents and managers who are continually pushing you to advance your own professional growth - Use of AI within our team is one of the most advanced compared to any other company. (I work in a non-tech role) - Love the international environment and shared passion for travel.

Cons

- Data-driven, which can mean decisions and efforts are short-term with minimal long-term strategies. - Quarterly KPIs - so pressure to perform and move fast is high. - Culture really depends on the manager you're working with.

4.0

Aug 3, 2025

Amazing company

Elearning specialist

Recommend

CEO approval

Business Outlook

Pros

great company and environment to work in

Cons

small teams with not a lot of growth opportunity but there are many teams to learn from and choose a career path

Viewing 241 - 243 of 2,912 Reviews

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Jobs at Agoda

Accounting Manager (Contract, Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Agoda

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Good pay and culture, hard kpi

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Amazing company

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