Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 273 reviews)); "People are great in general" ((in 191 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 152 reviews)); "good pay and allowance on monthly basis" ((in 89 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 20 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 18 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 14 reviews)); "Too much office politics" ((in 12 reviews)); "Favoritism runs wild." ((in 10 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

78% would recommend to a friend

(2,910 total reviews)

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

3.0

Sep 14, 2025

Not employee-friendly anymore

Project manager

Recommend

CEO approval

Business Outlook

Pros

Pros: • Reasonable pay for the location • Work permit support • Central and convenient office location

Cons

• Reduced benefits compared to before • Promotions are harder and career growth feels stagnant • Constant changes with no clear direction from leadership • The value of “Move fast” feels more like an energy drainer than motivation • Too many KPIs and metrics make work stressful • No real work-life balance

3.0

Sep 13, 2025

Agoda

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and flexibility

Cons

High workload and other things

3.0

Sep 13, 2025

Agoda

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

International people and decent management

Cons

Unstable company and job security

Viewing 196 - 198 of 2,910 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Principal HR Business Partner (Chicago)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Accounting Manager (Contract, Rocket Travel by Agoda)

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Not employee-friendly anymore

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