Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (160) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Analyst (29) , Software Engineer(Internship) (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"People are great in general" ((in 189 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 155 reviews)); "Benefit and work life balance is good" ((in 139 reviews)); "good pay and allowance on monthly basis" ((in 104 reviews)); "Great team and atmosphere in the team" ((in 71 reviews))

What are the cons of working at Agoda according to real employee reviews?

"No career path to speak of" ((in 19 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 17 reviews)); "limited career development if you are not in bkk office" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 12 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

3.9

78% would recommend to a friend

(2,905 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 21, 2026

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good working environment, free coffee

Cons

shift, kpi driven, need to focus on your job everytime

5.0

Jan 20, 2026

Great Tech Company with Good benefits

Director

Recommend

CEO approval

Business Outlook

Pros

Benefits Bonus Levels Offices Fast Paced Work

Cons

Work Life Balance might be a challenge with the major goals we have

3.0

Jan 18, 2026

Good learning experience with room to grow

L&d manager

Recommend

CEO approval

Business Outlook

Pros

The company offers a dynamic, fast-paced environment and exposure to international teams and processes. Management and team experiences can vary, but overall it was a positive learning environment. I would recommend it for those looking to gain experience in the travel and tech industry.

Cons

Work can be fast-paced and sometimes high-pressure, depending on the team or project. Opportunities for growth may vary by department.

Viewing 88 - 90 of 2,905 Reviews

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Jobs at Agoda

Senior Consultant, Learning & Development

Principal HR Business Partner (Chicago)

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Vereinigte Staaten von Amerika

$110K - $138K /yr

(Employer provided)

View job

Senior Marketing Analyst (Rocket Travel by Agoda)

(Infra) Senior Systems Engineer - Contact Center Technology

Agoda reviews FAQs

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Agoda

Agoda reviews

Ratings by category

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customer service

Great Tech Company with Good benefits

Good learning experience with room to grow

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