Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Agoda?

76% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (241) , Customer Service Representative (184) , Senior Software Engineer (161) , Software Engineer (145) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (30) , Analyst (29) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 265 reviews)); "People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 159 reviews)); "Benefit and work life balance is good" ((in 153 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 91 reviews))

What are the cons of working at Agoda according to real employee reviews?

"There are a lot more bad managers than good managers here." ((in 65 reviews)); "– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career path to speak of" ((in 19 reviews)); "Not easy for a career development, most of good position is in BKK Thailand, not many from KL, Msia" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 13 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

Agoda reviews

3.9

76% would recommend to a friend

(2,915 total reviews)

Omri Morgenshtern

75% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,915 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

4.0

Apr 25, 2025

Good balance between start up and corporate cultures

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Smart and diverse colleagues from around the world - Attractive compensation, with some good perks - Great work flexibility

Cons

- Some internal processes and hierarchy in approval can be improved

5.0

Apr 25, 2025

Pretty solid place to work for

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Relatively flexible position with low bureaucracy, lots of ownership and freedom, vast majority of decisions are data driven, good reward system

Cons

Culture is very KPI centric rather than customer centric. Some employees seem to be operating on a different planar level where they justify bad UX/CX with a dial moving somewhere.

5.0

Apr 25, 2025

Great company to work for

Director of product

Recommend

CEO approval

Business Outlook

Pros

After many years working for this company, I keep learning and being challenged. Everyone has a chance to shine, and the company rewards employees that are entrepreneurial and can move the dial.

Cons

Sometimes might seem to tradeoff longterm for shortterm.

Viewing 373 - 375 of 2,915 Reviews

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Jobs at Agoda

Manager, Partner Growth Marketing (Rocket Travel by Agoda)

Senior Marketing Analyst (Rocket Travel by Agoda)

Senior Product Manager, White Label Loyalty Partners (Rocket Travel by Agoda)

Principal HR Business Partner (New York City)

Accounting Manager (Contract, Rocket Travel by Agoda)

Agoda

Agoda reviews

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Reviews by job title

Good balance between start up and corporate cultures

Pretty solid place to work for

Great company to work for

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