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      ADP

      Engaged Employer

      ADP reviews

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      3.7

      71% would recommend to a friend

      (22,270 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      5.0
      Jan 6, 2009

      ADP is #1 for a reason. Overall it is a well run company who recognizes their # asset is their people.

      District sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are in sales, your pay is a direct result of your effort.

      Cons

      We are becoming a victim of our own success. We are so far ahead of our competitors in terms of number of clients that they can always find a few unhappy clients and make it seem like there are many issues, when in reality there are many more happy clients than unhappy ones. When you're number one everyone is gunning for you, but that also makes us better.

      5.0
      Jan 6, 2009

      Glad I was able to retire when I did

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP has good policies in place for compensation, opportunities for growth within and outside of the workplace, continuing education, and other benefits. They continue to try improving communications and morale with workplace tools such as annual surveys.

      Cons

      In recent years, the company has consolidated many positions and functions, in order to save money and standardize services. Jobs have gone from allowing some individuality to fairly strictly regimented. This used to be a company that stressed "world class service", but now, from what I've heard, when associates try to give clients world class service, they sometimes get negatively reviewed by their manager for going beyond their job description. This is not only bad for the clients, but it really hurts the morale of the best employees.

      5.0
      Jan 6, 2009

      ADP pays well, provides great benefits and offers employment security

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits and stable from a job security perspective. ADP has a policy of moving people around into different positions until a role they can excel at can be found. The benefits package and menu format is amongst the best I have seen in over 25 years in the workplace.

      Cons

      Large corporate structure makes it difficult to identify specific individuals responsible for needs outside of the ordinary work flow processes. If everything is standard operating procedure, this does not seem like a problem, but when software must be customized or adjusted to suit the specific needs of a client, or an unusual situation occurs, it can be difficult to find a Go To person for guidance.

      Viewing 22210 - 22212 of 22,270 Reviews
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      Glassdoor has 24,848 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.