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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,281 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      5.0
      Mar 4, 2010

      Depend on division - Majors is great, SBS is good for experience but not a career

      Major accounts district manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The difference between divisions is staggering. Small Business Services is a great place to get your initial sales experience, learn to sell and make some money, but it's heavily micro-managed, intense and unsustainable as a long-term career (for most, especially if you're not able to develop strong referral relationships.) Major accounts has the support and tools you need to sell value and great opportunities for making a lot of money. ADP adapts to the marketplace (albeit sometimes a little slowly) so you can meet client needs.

      Cons

      Trending a little towards mico-management since the recession. Many of the DVP roles are filled by executives from SBS who have a "matrix-mentality." Love tracking. Not all bad, but can interfere with selling time. Your experience can really vary by region and depend on the manager you work for.

      3.0
      Mar 4, 2010

      Conservative, financially driven company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recurring revenue business model Reputation as industry leader Market share and sales leader Excellent place to start a career in sales

      Cons

      Finance and sales dominate decision making process Growth is primarily driven by acquisition - new product development is not a strength

      2.0
      Mar 2, 2010

      ADP Benefits and Liabilities - Poor Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Physical Working environment, Hours of Operation, Health benefits and retirement options.

      Cons

      ADP is a company that exemplifies the "good old Boy network". Managers are whimsical and inconsistent regarding their expectations and job evaluation skills. They are hired to fill high level positions without any knowledge or background in the areas where they are suppose to lead. Sales personnel, especially in the insurance divisions are hired first, then learn the business while they are on the job. Most of these jobs should require the employee to have some knowledge and compliance education before "selling" to businesses that are relying on the ADP name to provide them with the best possible options for their company and employees. .

      Viewing 22096 - 22098 of 22,281 Reviews
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      Glassdoor has 24,863 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.