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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,328 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,328 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      22K reviews
      3.0
      Feb 5, 2020

      Be very careful

      Associate district sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, outside sales Great experience working with business owners and juggling multiple channels (Banks, CPA's, Clients, prospecting) Fun coworkers in sales Great benefits and incentive trips

      Cons

      Remember you are getting into the HCM industry. This is a highly commoditized industry with tons of competition and little differentiation between companies, no matter what ADP tells you. There are many moving parts to getting a deal across the line and actually getting paid. Be prepared to sell and then be a client services person for a couple months. Depending on your territory, referral partner alignment and manager, your job here could either be easy (working 20 hours a week) or extremely toxic and brutal. Lots of internal competition between insides sales, outside sales and other BU's. Oh, and Salesforce here is a complete disaster

      avatar
      ADP Response
      6y
      Hello and thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
      1.0
      Nov 28, 2019

      Do not go here

      Payroll supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The offices were close to home in South Eastern Suburbs, most people are pleasant to work with

      Cons

      Internal HR is woeful, how this company describes itself as a HR company when they cannot get their own internal processes in order is beyond me. People get promoted based on who they get along with rather than their ability to do the job, with HR overstepping the mark to tell managers who they can and can't promote despite clear guidelines being followed. HR policies are words only and get over-ridden when it suits them

      avatar
      ADP Response
      6y
      Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. Employment actions are based upon ADP's operating needs and individual applicant or associate merit, including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Your feedback is valuable and we welcome the opportunity to learn more. If you would like to share additional information so that we can look into this, please contact us at HR@au.adp.com
      4.0
      Nov 15, 2019

      Stable, Pays Well, & Great Benefits

      Senior user experience designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Disclaimer: This is based solely on my experience with my specific office location, department, and current team members. - With decades of being an industry leader under its belt, the fear of cutbacks and layoffs is refreshingly non-existent. ADP feels like a stable machine. - While the company is enormous, leadership and intranets do a great job of keeping in touch and making it feel like a global community. Also, project teams typically don't exceed ~40 people, which keeps the feeling of just being a "cog in the machine" at bay. You can see your work make an impact. - Working past 5 PM is a rare occurrence, enabling one to maintain a life outside of work and decompress. - 401k matching - Competitive salaries - Friendly people - (Opinion): Flatter org structure encourages networking and collaboration to solve problems. - People care about their job and take pride in their work - Most people have heard of the company - I feel respected and appreciated by ADP - Very little drama - Team oriented

      Cons

      - Internal applications aren't the easiest to use - Being a large company, naturally, changes don't happen overnight - Politics seem to be fueled by avoidances of taking responsibility - UX is still finding its place in an Agile world - Being that the company has been around for a while, it has a longer history with waterfall methodology than it does agile. Sometimes it shows.

      avatar
      ADP Response
      6y
      Thank you for sharing your ADP experience with us on Glassdoor. We appreciate the detailed insights and analysis into your role. Your feedback is valuable to us as we strive to have the best working experience for our associates. We hope you continue to #WorkHappy with us for many more years to come!
      Viewing 535 - 537 of 22,328 Reviews
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      Glassdoor has 24,921 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.