Is ADP a good company to work for as a Client Support Representative?

Client Support Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 351 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Representative interview questions at ADP .

Does ADP pay Client Support Representative employees well?

Client Support Representative professionals rate their compensation and benefits at ADP with 3.2 out of 5 stars based on 351 anonymously submitted employee reviews. This is 9% worse than the company average rating for salary and benefits. Find out more about Client Support Representative salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1643 reviews)); "Flexible and good work life balance" ((in 1433 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1070 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 829 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 476 reviews)); "Poor upper management." ((in 154 reviews)); "Can be stressful and long hours" ((in 148 reviews))

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ADP

ADP Client Support Representative reviews

3.3

46% would recommend to a friend

(351 total reviews)

Maria Black

50% approve of CEO

50% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

2.9

Work/Life balance

Client Support Representative employees have rated ADP with 3.3 out of 5 stars, based on 351 company reviews on Glassdoor. This indicates that most Client Support Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

351 reviews

5.0

Mar 7, 2025

Excellent organisation

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good working environment and many benefits. Competitive atmosphere which is motivating.

Cons

Slow carreer growth, not much of opportunities.

3.0

Feb 6, 2025

Good and Bad

Account manager

Recommend

CEO approval

Business Outlook

Pros

There is room for growth within the organization if you work hard.

Cons

Heavily overworked, high turnover rate, high stress, dealing with difficult customers regularly

1.0

Jan 26, 2025

Pros and cons

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good bonus, excellent benefits, good pay

Cons

Very stressful when it comes to sales of products. It’s a lot of pressure

ADP Response

Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review.

Viewing 34 - 36 of 351 Reviews

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ADP Client Support Representative reviews

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