Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 398 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1671 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1449 reviews)); "Good work life balance and learning" ((in 1430 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1075 reviews)); "Very flexible and good pay" ((in 759 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 835 reviews)); "Some managers are bad apples but not all" ((in 478 reviews)); "low salary and very influenced" ((in 457 reviews)); "Poor upper management." ((in 156 reviews)); "Can be stressful and long hours" ((in 152 reviews))

Skip to content Skip to footer

Notifications

ADP

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Senior management

2.7

Work/Life balance

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

398 reviews

5.0

Jan 26, 2024

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice to work Good salary

Cons

Burnout is very real, always use time off given

1.0

Jan 25, 2024

Low pay low leadership building full of little trolls.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros this job is the worst you have to trouble shoot peoples pay checks issues and the pay is barley 20 an hour.

Cons

Everyone you speak to is upset all the time.The people who work here lack professionalism. The way they email ans peak is comical. All this being internal The calls are never ending a ton of work for very low pay. They advertise much higher pay online but its a bait and switch. Very mediocre pay in 2024. so many other places that pay better with much less intensity.

ADP Response

Hello and thank you for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees are treated fairly and work in a professional environment. We appreciate your feedback and advice and would welcome the opportunity to learn more. If you would like to share additional information, we encourage you to reach out to your leaders or site HR team and discuss the details so that we may address them and make sure they receive the right attention and action.

5.0

Jan 24, 2024

ADP Review

Client support associate

Recommend

CEO approval

Business Outlook

Pros

Work Environment Work Life Balance

Cons

Hours and Pay Training is a little backwards

Viewing 97 - 99 of 398 Reviews

Top companies for "Compensation and Benefits" near you

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

SAP

3.9★Compensation & Benefits

VMware

4.4★Compensation & Benefits

Jobs at ADP

Enterprise HCM Lyric Sales Consultant

Neu-Isenburg

View job

Practice Leader - Lyric HCM

Neu-Isenburg

View job

Account Executive - Workforce Software

Neu-Isenburg

View job

View all Client Support Associate Jobs

ADP reviews FAQs

ADP reviews ADP Client Support Associate reviews

ADP

ADP Client Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great

Low pay low leadership building full of little trolls.

ADP Review

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs