What projects have you worked on?
User Support Specialist Interview Questions
9,396 user support specialist interview questions shared by candidates
A lot of "Tell me about a time, when..." questions. Make sure all of your answers are very specific and you can give clear examples and outcomes, otherwise they will keep asking. It also included a task, to test your approach to problem solving.
What is the general UX process?
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Name one time you have had to turn around an issue during a difficult situation.
What is the current support channel with Skyscanner and how you can improve them?
What difficulties you have experienced at your previous job and how did you overcome them?
Went through the test given.
What does Yara do? Do you know what this role is about? Share a project you've done.
What you think you need to improve in your professional development?
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