Skip to contentSkip to footer

Trust Associate Interview Questions

Salaries
Interviews

1,048 trust associate interview questions shared by candidates

The practical test has got 2 parts: 1st, there are several conversations between buyer and seller. What do you see in these conversations? (in terms of fraud) and what would you do?. The 2nd part is a list of emails addresses and short conversations. Again, what do you see there and what would you do. Other questions are - Why do you want to leave your company - Where do you see yourself in the next 5 years - Which are your KPIs - Provide examples of fraud situations and how do you deal with them
avatar

Trust & Safety Operations Investigator

Interviewed at letgo

3.9★
Oct 1, 2018

The practical test has got 2 parts: 1st, there are several conversations between buyer and seller. What do you see in these conversations? (in terms of fraud) and what would you do?. The 2nd part is a list of emails addresses and short conversations. Again, what do you see there and what would you do. Other questions are - Why do you want to leave your company - Where do you see yourself in the next 5 years - Which are your KPIs - Provide examples of fraud situations and how do you deal with them

Discord receives reports for different types of violations ranging from raids, copyright infringement, and policy clarification questions as a few examples. How should Discord go about prioritizing tickets to do first if we had to decide on whether to address a Discord Partner with a 2,000 member server reporting targeted harassment, a hacking server for PUBG with 6,000 members, or a report from a user about being doxxed? What are some factors to consider when prioritizing?
avatar

Trust &Amp; Safety Analyst

Interviewed at Discord

4.1★
Nov 24, 2020

Discord receives reports for different types of violations ranging from raids, copyright infringement, and policy clarification questions as a few examples. How should Discord go about prioritizing tickets to do first if we had to decide on whether to address a Discord Partner with a 2,000 member server reporting targeted harassment, a hacking server for PUBG with 6,000 members, or a report from a user about being doxxed? What are some factors to consider when prioritizing?

If a user violates the Community Guidelines, we’ll take action on that user. If a few users act together to violate the Guidelines (for example, by raiding another server), we’ll take action on those users as a group. But what’s the line between taking action on a user specifically versus taking action on a server as a whole? What are the factors that we should take into account when deciding to punish a user or server, and which one of those are most important? Under what circumstances, if any, do you think we should take action against a 5,000 or 50,000 user server if only 10 or 50 or 100 users are causing trouble? Also, if there’s a server that’s disseminating content in violation of the Community Guidelines, are there times when we should ban all users instead of just those sharing the content?
avatar

Trust and Safety Specialist

Interviewed at Discord

4.1★
Mar 28, 2019

If a user violates the Community Guidelines, we’ll take action on that user. If a few users act together to violate the Guidelines (for example, by raiding another server), we’ll take action on those users as a group. But what’s the line between taking action on a user specifically versus taking action on a server as a whole? What are the factors that we should take into account when deciding to punish a user or server, and which one of those are most important? Under what circumstances, if any, do you think we should take action against a 5,000 or 50,000 user server if only 10 or 50 or 100 users are causing trouble? Also, if there’s a server that’s disseminating content in violation of the Community Guidelines, are there times when we should ban all users instead of just those sharing the content?

Last friday I installed Discord because I was invited to a server by somebody from the LOL Boards. We had some great games and understood each other well. Then yesterday I suddenly found myself banned from the server and blocked by my new friends. After some questioning around on the LOL Boards I found out that I supposedly had sent links to scam sites through PMs via discord. I didn’t do that! Is there a possibility to gain access to my entire protocols of what I did on discord since the creation of my account, because such conversations do not appear in my List. What might have happened? What information can I provide? Halp me prove my innocence!
avatar

Trust and Safety Specialist

Interviewed at Discord

4.1★
Mar 28, 2019

Last friday I installed Discord because I was invited to a server by somebody from the LOL Boards. We had some great games and understood each other well. Then yesterday I suddenly found myself banned from the server and blocked by my new friends. After some questioning around on the LOL Boards I found out that I supposedly had sent links to scam sites through PMs via discord. I didn’t do that! Is there a possibility to gain access to my entire protocols of what I did on discord since the creation of my account, because such conversations do not appear in my List. What might have happened? What information can I provide? Halp me prove my innocence!

Viewing 941 - 950 interview questions

See Interview Questions for Similar Jobs

Trust AdministratorTrust Officer

Glassdoor has 1,048 interview questions and reports from Trust associate interviews. Prepare for your interview. Get hired. Love your job.