Tour Manager Interview Questions

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If a client came back from a trip complaining about the amount of time it took for the transfers to get them to their destination, and there's nothing we can do to shorten the transfers, how do you handle the situation?
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Tour Consultant

Interviewed at EF (Education First)

3.5
Jul 8, 2015

If a client came back from a trip complaining about the amount of time it took for the transfers to get them to their destination, and there's nothing we can do to shorten the transfers, how do you handle the situation?

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