I applied online. The process took 1 week. I interviewed at the LEGO Group
Interview
They just asked my experience in customer service, and what to do in emergencies. Since I'm CPR/1st Aid certified, they really liked me and what I did if something bad happened.
Interview questions [1]
Question 1
They wanted to know more about my experience as a Chaperone on tours I've been on.
Everyone there was very welcoming and relaxed, easy to talk to. Overall very friendly atmosphere. Asked around six questions, had the manager and assistant manager present for the interview too.
Interview questions [1]
Question 1
Before my interview they asked me to pick out a set on the shop floor that I felt represented me in some way.
Usual interview questions then selling a set and identifying needs of mock client to try sell a set. Had online screening questions initially that were fairly easy. Received callback for interview on same day that wanted to conduct interview
Interview questions [1]
Question 1
Name an example of when you have experienced good customer service
I interviewed at the LEGO Group (Ridgeview, Anne Arundel, MD)
Interview
Really enjoyable interview process. The management team was great and explained the role, duties, expectations, and salary in detail. Was very impressed by their professionalism and care towards their employees