Are you able to stand on your feet for more than 8 hours?
Teller Lead Interview Questions
5,167 teller lead interview questions shared by candidates
The questions mostly revolved around customer service experience or why you wanted to work for PNC as opposed to other institutions, such as "Describe a time where you went above and beyond for the customer."
Why do you want to work for our bank versus other banks?
5 Questions were asked - 1. Tell us about yourself, what you know about PNC and why you want to work for PNC. 2. What are your likes/dislikes with your current or last job? What are your skills and strengths in this job? 3. Tell us about an experience where you went the extra mile for customer service? What was the outcome? How did it impact you, how did it impact the customer? 4. Describe a sales accomplishment that was a significant challenge. What did you learn about yourself from this sale? 5. How does PNC align with your career goals?
philosophical questions that can take a good path or bad, depending on the attitude of the interviewer.
The questions were not difficult to answer, provided you have the relevant experience for the position. Examples are about customer service situations, difficult customers, what great customer service means to you, how you coach difficult employees, etc.
None really, they were all questions about helping customers, suggestive sales, and experience questions.
Basic interview questions about the job and your experience dealing with difficult situations and working with others.
How did you handle a situation when you knew someone was stealing while you were working?
Describe a time where you had to deal with a unhappy customer and what was the outcome
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