How to decode if printer in network is not functioning? Mostly questions were from Networking and computer hardware issues Questions about technical support Questions about website maintenance Questions about • Provided Tier 1 and Tier 2 technical support for 90+ clients across the college • Created tickets for all user requests, projects and submitted weekly reports to file issues, clients’ needs and feedbacks • Researched, troubleshot and resolved the issues with Desktop computer/ Laptop hardware (internal and external) and networking peripherals • Supported LAN/WAN infrastructure, virtual private network setups and assisted in network connections, network issues and security measures to protect data, software and hardware • Maintained and modified department’s website as per clients’ requests • Created, configured deployed and troubleshot group policies with Microsoft Active Directory How to decode if printer in network is not functioning? Questions about printer issue
