Marking the interview as difficult because to get this job you need to make two test tasks, and the second one isn't an easy one. Otherwise, the usual questions about yourself, your previous experience, your motivation and goals.
Technical Support Specialist Interview Questions
2,282 technical support specialist interview questions shared by candidates
No direct questions, Interviewer was talking about labour law in Europe and was unaware of NZ Law.
Talk about experience working with customers, approach to problem solving, cross-team communication etc.
My previous experience in technical support
What do you do if a customer calls reporting their Voip Phone is not working?
Core Java, SQL and Support Functional and Technical related questions
Walk me through your resume; tell me about yourself
Explain about different commands during technical interview, inside Linux Environment
They provided some mock support emails that they ask you to type up answers to as if you are a current employee answering a customer.
Why did you decide to join Gainsight?
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