What makes you get up every morning ? How well do you know Windows operating environments ? What are your strengths in IT Support and why ?
Technical Support Representative Interview Questions
1,773 technical support representative interview questions shared by candidates
If you were given several tasks for the day, but upon reviewing them you realize you wouldn't be able to complete them all by the end of your shift, what would you do?
There was no difficulty. It was actually surprising that they are a minimum requirement facility because they hire as fast as they terminate and people leave because it is a difficult job that is rarely rewarding. (When management changes stats knowing there is a network being rebuilt and many things that the agent can not control. Be prepared to handle difficult people and situations.
Name a proud moment that occurred at your previous company. A student has muted audio, what steps would you walk them through to resolve this? How could your experience align with the this position?
Why this company?, Can you give me an example of a challenging situation you faced at work?
Asked about my background/qualifications.
Are you willing to work in a constantly changing environment?
The questions were pretty generic. Nothing new like: Tell me something about yourself. How did you hear about our hiring? Why are you interested in working with us?
What is your experience with windows and mac devices.
None
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