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Technical Support Representative Interview Questions
1,773 technical support representative interview questions shared by candidates
The interview involved the following: - a series of behavioral questions on how one has been able to resolve technical problems, - why should Shaw hire you - How did you resolve a situation where you had a very angry customer - questions about strength and weaknesses
I was just asked a simple HTML question, and was asked to identify the problem with the statement.
Q: What did you do before deciding to join Babcom?
On a scale of 1-10, how comfortable are you with dealing with escalated support?
Tell me about a time where you couldn’t help a customer and what did you do to help them?
How do you manage stress at work?
Explain the effect of covid 19
What do you know about being a TSR?
Q: Why should I hire you?
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