Was there ever a time that you had to give someone step by step instructions
Technical Support Representative Interview Questions
1,773 technical support representative interview questions shared by candidates
What type of cable is this? What does it connect? What is it used for?
Have you ever worked in a phone customer service postion before? What did you like most?
What are 5 flaws you have that you need to work on.
Being a call center position, one of the more difficult sets of questions has to do with customer service experience. You may get questions about times where you had to placate an angry customer, or otherwise deescalate a tense situation.
The range of questions was not entirely difficult. An employee states that they are unable to print a document from their machine. How do you handle this?
How many days of work is it ok to miss in six months.
My computer is slow. Help?
Flexibility with the shift
Can you do service and install and can you train our existing workers
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