What is SMTP? What is port 22? What is port 443? <--Where asked the most. Some questions were repeated with different people.
Technical Support Representative Interview Questions
1,773 technical support representative interview questions shared by candidates
Basic Linux and Networking Concepts
Describe a difficult situation you have encountered and how you dealt with it.
All questions related to stats: basic stuff (mean, median, SD) to CV (coefficient of variation) and Gaussian distribution (bell curve) and other concepts
Is talking with customers something you are comfortable doing?
What operating systems and devices are you familiar with?
why rogers ? what is average handling time ? tell about your previous call center experience
How does your skills would benefit our company?
You get a call and the customer complains that they have been on standby/hold for over 30 minutes. They have a router and are unsure if they have the correct parts for it. What would you do?
Why work for rogers
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