Technical Support Interview Questions

22,166 technical support interview questions shared by candidates

Really, about one job-related question. Interviewer handed me an Android handset and said to show her how I could change the home screen's wallpaper. Mostly, the single question that was repeated various times in various ways was, "Do you understand that your on-time attendance on your scheduled days is required?" Another question was "How many days per month do you think it is OK to fail to show up for your shift?"
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Technical Support Agent

Interviewed at Alorica

3
Nov 3, 2015

Really, about one job-related question. Interviewer handed me an Android handset and said to show her how I could change the home screen's wallpaper. Mostly, the single question that was repeated various times in various ways was, "Do you understand that your on-time attendance on your scheduled days is required?" Another question was "How many days per month do you think it is OK to fail to show up for your shift?"

The personality questionnaire will be the hardest part, as you must answer the strict questions to qualify. Like what you would do in some situations or how you generally act. The real interview is very basic interview and is more open ended.
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Technical Support Agent

Interviewed at Alorica

3
Sep 18, 2014

The personality questionnaire will be the hardest part, as you must answer the strict questions to qualify. Like what you would do in some situations or how you generally act. The real interview is very basic interview and is more open ended.

Group Interview: "What do you think of those jokers in Washington?" "If you had to pick one other person in this interview to work with, who would it be?" Technical Interview: "What's a switch?" "Are you familiar with VoIP?" "Difference between TCP/UDP?" Third interview: I had to walk manager through tying a shoe, without looking at her/what she was doing.
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Technical Support/Design Specialist

Interviewed at Clarity Voice

3.6
Jun 26, 2015

Group Interview: "What do you think of those jokers in Washington?" "If you had to pick one other person in this interview to work with, who would it be?" Technical Interview: "What's a switch?" "Are you familiar with VoIP?" "Difference between TCP/UDP?" Third interview: I had to walk manager through tying a shoe, without looking at her/what she was doing.

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