Technical Support Interview Questions

Technical Support Engineer

Interviewed at Sportsmedia Technology Corp

3.7★

Jan 10, 2024

Why would you be a good fit here

Technical Support Engineer

Interviewed at WNS

3.2★

May 27, 2021

Mostly they ask about our self and strength and weakness.

Technical Support Representative

Interviewed at Altice

3.4★

Apr 2, 2018

They ask for definitions of technical terms. I'm not going to offer answers. You can easily Google these. Q: What is LAN/WAN? Q: What does DHCP stand for/what is it? Suggestion: You don't have to give a complicated answer. Q:What is DNS? Q:What is a HardDrive/SSD? Q: What is SMTP/IMAP/POP? Q: What is the difference between them? Q: Which one is the sending protocol? Q: What is Port Forwarding? Q: What is TCP/IP? Q: What's a MAC address? Q: What's a router? Q: What is a modem? Q: What does the exclamation point (!) mean in Windows? Q: What does it mean when it's next to a device in Device Manager in Windows? Q: Do you have experience with iPhones/Android/MacOS/Windows (Adding email accounts, for example?) Q: What is WiFi? Q: What is HDMI/VGA/DVI?

Technical Support Representative

Interviewed at Altice

3.4★

Aug 15, 2016

what is a explanation point or question mark in device manager?

Technical Support Representative

Interviewed at Altice

3.4★

Aug 15, 2016

What is a reason for a slow wifi connection and how would you fix it?

Senior Technical Support Consultant

Interviewed at AspenTech

3.4★

May 15, 2014

None- all behavior questions. If you know barebones about tech. you won't have any issues and if you've had any real technical/customer service experience you'll be ok.The technical presentation threw me off initially but I listed to a technical podcast and put something together without issues.

Client Services Technical Support

Interviewed at 360T Trading Networks

3.4★

Oct 26, 2018

Who is your professor in the university? You know your Chief Operating Officer XXX has mentioned ....

Technical Support Engineer

Interviewed at SimScale

4.7★

Nov 11, 2021

Why would you like to join Simscale ?

Technical Support

Interviewed at Fed IT Canada

Apr 2, 2025

They asked if I am English.

Technical support

Interviewed at Milestone Systems A / S

3.6★

Nov 17, 2023

Some tech questons about MS server, but more than question it was a monologue by the interviewer trying to let me understand that this is very difficult.