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Technical Support Interview Questions
22,171 technical support interview questions shared by candidates
When can you start?
You are given the task of replacing a burnt out lightbulb. You can't see the lights turned on in the room so how do you figure out which one is burnt out?
Tell me about yourself (was not prepared for that on the phone interview)
Wasn't prepared for javascript programming questions.
Technical questions that came from the TSS UK team lead due to his accent.
Why should we hire you?
There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).
Asked several questions about instances where I had disagreed with others and how I'd handled it.
Interviewer asked me to reschedule the interview to another day because he had too much going on...of course that was after I had called him because we had a set interview time...He had completely forgotten.
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