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Technical Support Interview Questions
22,171 technical support interview questions shared by candidates
personal situation about somethingt happen in your life
Name a time when you had to use the troubleshooting workflow in order to correct a problem previously.
How much experience do you have?
I was asked about QA process and CSAT in call centers based on my previous experience.
If I was working alon on weekend and I got a case I don't know how to fix and my team are offline, what I will do?
Basic networking questions, Justify statements questions, MSS, MIB v/s OID, ACL, NAT , VPN, SSL, complete process when you search a website, scenario based etc.
Please tell me about yourself
about project
My thought process when it comes to dealing with customer issues
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