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Technical Support Engineer Interview Questions

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9,815 technical support engineer interview questions shared by candidates

First round : Recruiter assessment - Overall technical skills - Work history - General awareness - Followed by a task to be competed offline which was a technical challenge of setting up of webserver from scratch, setup security, IAM and other requirememts Second round: A detailed discussion about the project and follow up questions. Scneraio based questions with customer support focus. Mock customer call with an irate customer and random scenario which was very well setup and was a surprise! Third round: HR discussion about the salary components, benefits and start date,
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Technical Support Engineer

Interviewed at Ping Identity

4★
Jan 7, 2025

First round : Recruiter assessment - Overall technical skills - Work history - General awareness - Followed by a task to be competed offline which was a technical challenge of setting up of webserver from scratch, setup security, IAM and other requirememts Second round: A detailed discussion about the project and follow up questions. Scneraio based questions with customer support focus. Mock customer call with an irate customer and random scenario which was very well setup and was a surprise! Third round: HR discussion about the salary components, benefits and start date,

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