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Technical Support Engineer Interview Questions

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9,815 technical support engineer interview questions shared by candidates

Quick brain teaser. The numbers 1 through 6 are in play. Player A (the interviewer) chooses 4 of these numbers and arranges them in a given order. Player B (interviewee) has to guess the number that Player A has written down. After each guess, Player A tells B how many digits B has correct and how many of those digits are in the correct location. For example, if the number A wrote down is '2345' and B writes down '5346', A responds 'you have 3 of the digits correct and 2 of the locations correct'. This goes on until B writes down the correct number.
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Technical Support Engineer

Interviewed at Dropbox

3.9★
Jun 20, 2012

Quick brain teaser. The numbers 1 through 6 are in play. Player A (the interviewer) chooses 4 of these numbers and arranges them in a given order. Player B (interviewee) has to guess the number that Player A has written down. After each guess, Player A tells B how many digits B has correct and how many of those digits are in the correct location. For example, if the number A wrote down is '2345' and B writes down '5346', A responds 'you have 3 of the digits correct and 2 of the locations correct'. This goes on until B writes down the correct number.

Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.
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Technical Support Engineer L2

Interviewed at Unisys

3.4★
Jul 27, 2018

Candidates were given online test through mobile which is quite appreciable. They are asked to login through an URL with a candidate ID and password and the tests were on Aptitude, English Grammar and Basic Technical questions related to troubleshooting Desktops/laptops.

The assessment test consisted of math 'word' problems. The ones that stood out were two convoluted ones on calculating the cost per hour of an employee doing actual once you factor in training, vacations, etc. It struck me as them being more interested in teaching applicants about employment costs rather than testing math skills.
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Technical Support Engineer

Interviewed at HCSS

4.2★
Jun 16, 2017

The assessment test consisted of math 'word' problems. The ones that stood out were two convoluted ones on calculating the cost per hour of an employee doing actual once you factor in training, vacations, etc. It struck me as them being more interested in teaching applicants about employment costs rather than testing math skills.

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