Question 1: What is the difference between TCP and UDP? Answer: I explained that TCP is connection-oriented and ensures reliable data transfer with acknowledgment, whereas UDP is connectionless, faster, but does not guarantee delivery. Question 2: Can you describe a time when you solved a technical issue under pressure? Answer: I shared an example from my academic project where I troubleshot a server connection issue during a live demo, explained my step-by-step approach, and highlighted how I resolved it quickly. Question 3: Why do you want to join Kinaxis? Answer: I mentioned my interest in technical support, problem-solving, and the company’s reputation for innovation in supply chain management.
Technical Support Engineer Interview Questions
9,825 technical support engineer interview questions shared by candidates
Are you detail-oriented?
Q. Am I able to communicate between two routers with the same IP? Q. Ways to debug a failed SSH? Q. What layer is SSH?
How would you handle a situation with a distraught customer looking for solutions but your team is still requires time to diagnose
Triggers Automation Process-Flows,Workflows,Process Builders Security - OWD,Profies,Roles Asynchronous Apex
What is roll up summary
1. How do you handle pressure
Questions about Operation System, Programing language, and Databases
All questions are relevant to the role. And the interviews feel like more of a conversation, with plenty of opportunity to ask questions in return
What is CPU time limit exceeded error message?
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