Can you tell me about a project that you are particularly proud of?
Technical Support Associate Interview Questions
638 technical support associate interview questions shared by candidates
Basic computer hardware and software questions
✔ How to check modem to computer connectivity using command prompt?
My Plans about my future and what would I do if I got a better salary somewhere else and a better growth opportunity in Dell
Excellent communication skills. Must be able to clearly interact with the customer, understand the requirements and communicate with the off-shore team. Must be able to participate and represent the team in Change and Incident management meetings.
Describe a time when normal procedures did not work.
Do not want to disclose
Online Language Assessments consists on comprehension, listening skills, and listen and repeat what is being said in the audio, audio conversation between customer and client and answer some questions
How would you deal with and angry or difficult customer?
What excites you most about this role?
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