Technical Support Analyst L1 Interview Questions

736 technical support analyst l1 interview questions shared by candidates

Technical Interview: - What is SSL and types of SSL? DNS? Error 404, 405, 406? LAMP Stack? Word Press? - What is your experience with Word Press? - Give examples of command for the Linux Command Line. Manager & Director Interview: - Tell us about yourself. - Why WP Engine? - Why are you leaving your current job? - How do you like to be managed? - How would your team describe you? - Where do you see yourself in 5 years within the company? - What do you like to do in your free time? - What is your customer service background? - What is your experience with support chats and support channels? - What motivates you? - The company has 5 core values. Which one do you identify yourself with the most and why?
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L1 Technical Support

Interviewed at WP Engine

3.7
May 30, 2023

Technical Interview: - What is SSL and types of SSL? DNS? Error 404, 405, 406? LAMP Stack? Word Press? - What is your experience with Word Press? - Give examples of command for the Linux Command Line. Manager & Director Interview: - Tell us about yourself. - Why WP Engine? - Why are you leaving your current job? - How do you like to be managed? - How would your team describe you? - Where do you see yourself in 5 years within the company? - What do you like to do in your free time? - What is your customer service background? - What is your experience with support chats and support channels? - What motivates you? - The company has 5 core values. Which one do you identify yourself with the most and why?

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