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Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
What is the square root of Pi?
What are your future career goals.
Why are manhole covers round?
best dell laptop u have used . What to do if laptop does not boot
Questions were pretty simple. A couple SQL questions and simple support scenarios. My only issue is with the later questions, interviewer seemed to want answers they required you to know how their support system is set up. Using Telnet, knowing what Server command and control they have set up to monitor the system status. Majority of my support work has been dealing with highly protected systems from classified government systems to highly secure cloud-based servers like the Amazon S3 servers. These systems use layers of security to protect them from hacker attacks. The use of scripting protocols and permission levels would be used, instead of the security laden connection tools such as telnet. I explained this to interviewer, which seemed to actually annoy him. He was hard to read. They were having a big support issue, and it looked like he had to take over to solve it. So interview became rushed at the end. The interviewer I met about the SQL questions, was very friendly, and I impressed him very quickly with my SQL and advanced Data Modeling knowledge. He offered my a great compliment that I had the skills they really needed on their team.
Random shape puzzles questions that had nothing to do with With position . As well as dumb questions like “ do you have a lot of friends?”
Questions are basic. Know which RAID performs best in which scenario, also random questions on troubleshooting connectivity issues and down hosts. Some zoning and iscsi questions as well.
Where do you locate the configuration settings to add a printer to the network?
How much customer experience do I have in the field of technology?
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