Describe your experience working with SLAs and KPIs
Technical Support Analyst Interview Questions
1,045 technical support analyst interview questions shared by candidates
Q - What would you do if a customer was angry at you.
* What is your experience with Technology * What is your experience with Customer service. * Tell us about your previous experience * What type of technologies have you used in the past? (Windows Server (enterprise software),SQL, Active Directory,VmWare, Citrix etc..)
What would I do if I wasn't going meet a deadline?
Where do you see yourself in 5 years?
Android or Apple?
what is ipconfig
What is one example of excellent customer service to you?
How would you deal with a frustrated customer
How will you prioritize a service call from two individuals with high ranking status and have the same urgency for their request?
Viewing 141 - 150 interview questions