Technical Services Manager Interview Questions

2,793 technical services manager interview questions shared by candidates

Technical Round: -Difference between PUT and POST -Sequence Numbers, dup ACks, TCP retransmission -IPSEC Stages -What is a transparent Proxy? -What happens if TCP SYN is dropped -SAML - How does SP verify that that this is IdP and client -SNI in SSL -What is MSS and Window size -How is Trust established in certificates -High level question on usage of HAR/Fiddler/Wireshark -Steps to troubleshoot performance issue Round2:Managerial -What do you know about Zscaler -What are the responsibilities of TAM -Technical: The interviewer shared a packet capture and asked me to troubleshoot performance issue from the pcap -Roleplay:Angry customer whose job is on line because the product rolled out by ZS has a bug, all the applications are down and they are loosing money. -Strength, weakness -Achievements, Failures
avatar

Technical Account Manager

Interviewed at Zscaler

3.5
Feb 22, 2022

Technical Round: -Difference between PUT and POST -Sequence Numbers, dup ACks, TCP retransmission -IPSEC Stages -What is a transparent Proxy? -What happens if TCP SYN is dropped -SAML - How does SP verify that that this is IdP and client -SNI in SSL -What is MSS and Window size -How is Trust established in certificates -High level question on usage of HAR/Fiddler/Wireshark -Steps to troubleshoot performance issue Round2:Managerial -What do you know about Zscaler -What are the responsibilities of TAM -Technical: The interviewer shared a packet capture and asked me to troubleshoot performance issue from the pcap -Roleplay:Angry customer whose job is on line because the product rolled out by ZS has a bug, all the applications are down and they are loosing money. -Strength, weakness -Achievements, Failures

They asked me to provide confidential information—including company details and client references from my previous employer—which is not something I can legally or ethically share. Requests of this nature raise concerns about the company’s understanding of proper hiring practices and confidentiality standards.
avatar

Technical Account Manager (TAM)

Interviewed at Zscaler

3.5
Dec 9, 2025

They asked me to provide confidential information—including company details and client references from my previous employer—which is not something I can legally or ethically share. Requests of this nature raise concerns about the company’s understanding of proper hiring practices and confidentiality standards.

Viewing 2171 - 2180 interview questions

Glassdoor has 2,793 interview questions and reports from Technical services manager interviews. Prepare for your interview. Get hired. Love your job.