What's your method for escalation?
Technical Service Representative Interview Questions
2,859 technical service representative interview questions shared by candidates
Only had the usual screening questions from HR
The scenario questions are more of "what would you do in this situation". A lot of high level overview scenarios along the lines of how you deal with business stakeholders, interact with account teams, handle difficult conversations like customer pain points. Again, discuss use cases where you've implemented their products and what business problems you solved with them.
How would you differentiate yourself from other Account Managers on a customer facing call with multiple vendors involved?
SQL whiteboarding question, not too complicated
Why VMware? Why the TAM role? What are your weaknesses and how do you work on them?
How do you organize you day, especially with important client needs and a project deadline?
There was no difficult or unexpected question. The thing is an HR person had not even looked at my resume before the interview.
The good old "Could you provide a negative attribute about yourself and how this has impacted you during your working life".
What was the most technical implementation you were part of?
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